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Trying to switch my domain to a subdomain on another hosting client

This topic has 2 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

brentas

Participant

November 10, 2017 at 18:02

We’re moving our site test.brianrentas.com/enlightenedtest to blog.eatenlightened.com. Our main site, eatenlightened.com is hosted on Shopify, so we purchased additional hosting via Namecheap.

We’ve been trying to port our website, first via FTP, then via Duplicator, and All-In-One WP Integration, but the furthest we have gotten is http://blogenlightened.website/blog, which only downloads the WordPress PHP files.

I’m wondering if this is because our theme permission is associated with the test.brianrentas url, and not the second url?

#177365 Copied Theme version: Lifestyle Child

1 Answer

Rose Tyler

Support staff

November 13, 2017 at 13:26

Hello,

If you face problems with moving your site, it would be better contact your server provider, because the theme can’t be reason of the problem, or you may contact WPKraken team to get help with this.
Also, note that after moving you need to deactivate theme on old site in Theme Options and activate using your purchase code on new site.
Feel free to ask if you have any other questions.

Regards

#177447 Copied
Tagged: hosting, subdomain, themes, woocommerce, wordpress
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