Trying to Update to the latest version on woopress but will not update

This topic has 2 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: Nicky_Tamplin
    Nicky Tamplin
    Participant
    February 29, 2020 at 19:59

    Hi

    Im trying to Update to the latest version on woopress but will not update.

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I have tried to deactivate the current plugin and reinstall but this wont work, i also have plenty of room on my server, i have also downloaded a fresh zip file and this still will not install.

    Im updating the version in an attempt to fix my blog as the blog posts are not showing.

    Please help.

    Thanks

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2020 at 09:31

    Hello,

    Follow our documentation to update the theme and plugins via FTP – https://www.8theme.com/demo/docs/woopress/Theme_Update.html https://www.8theme.com/demo/docs/woopress/Plugins/Plugins_Update

    Regards

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