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Tryting to edit the theme, but elementor is loading without stoping

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 6 days ago ago by Rose Tyler

IVASOOM

Participant

November 3, 2024 at 09:57

Please check attached file.
I’m unable to edit anything ….. looks like elementor is loading and never stop ….. How i can fix it please ?

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#421442 Copied Theme version: 9.4.3

1 Answer

Rose Tyler

Support staff

November 4, 2024 at 08:18

Hello,

Thank you for reaching out to us and for providing detailed information regarding the issue you’re facing.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

#421484 Copied
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