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Turkish language translate not working??

This topic has 12 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

Melih Şavklı

Participant

October 8, 2024 at 15:47

Hello, I installed your xstrore theme. There is a problem with the Turkish language option. I cannot understand some parts in Turkish. I fixed it with the code and it was all deleted when I updated. I am waiting for your help regarding this issue.

#417833 Copied Theme version: 9.4.2

11 Answers

Rose Tyler

Support staff

October 8, 2024 at 16:27

Hello, Melih Şavklı,

Thank you for contacting us and for using XStore.

PLease read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Could you please provide temporary wp-admin access? We need to check your settings.

Additionally, provide examples and screenshots of untranslated strings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#417846 Copied

Melih Şavklı

Participant

October 8, 2024 at 19:07

I sent it by logging in via email. The entire site should be in Turkish as soon as possible. Thank you in advance.

#417853 Copied

Melih Şavklı

Participant

October 8, 2024 at 19:28

I need urgent help thank you

#417855 Copied

Rose Tyler

Support staff

October 9, 2024 at 07:01

Hello, Melih Şavklı,

We hope this message finds you well.
Could you please confirm which email address you utilized for registration? We have noticed that other customers typically provide their username and password through a secure content area designated for us https://prnt.sc/A2jh1O3xjcet . We kindly request you to follow the same procedure.

Previously, we outlined the necessary steps in our documentation, but we have not yet received confirmation from you that these steps have been followed, nor have we received the temporary access credentials. At this moment, your prompt action is required as we are unable to proceed without the necessary access.

We appreciate your cooperation and look forward to resolving this matter efficiently.

Best Regards,
8Theme’s Team

#417888 Copied

Melih Şavklı

Participant

October 10, 2024 at 10:52

problem not solved!

I bought the theme because it had a Turkish language option, but I am having major problems with my customer. please support!

Please contact administrator
for this information.

#418130 Copied

Rose Tyler

Support staff

October 10, 2024 at 10:57

Hello, Melih Şavklı,

We are here to assist you. Kindly provide us with the necessary access so that we can proceed with resolving the issue. At the moment, we do not have the required access, which limits our ability to help you effectively.

Best regards,
8Theme’s Team

Please contact administrator
for this information.

#418131 Copied

Melih Şavklı

Participant

October 10, 2024 at 11:00

To which email address should I send the login information? can you write from here? Now

#418133 Copied

Melih Şavklı

Participant

October 10, 2024 at 11:03

I sent you login information privately.

Please contact administrator
for this information.

#418134 Copied

Rose Tyler

Support staff

October 10, 2024 at 12:11

Hello, Melih Şavklı,

We appreciate your prompt response.

We’ve checked the translation files on your site.

Thank you for your prompt response. We have reviewed the translation files on your website and would kindly request that you provide us with screenshots of any untranslated strings.

We appreciate your cooperation and look forward to your response.

Best regards,
8Theme’s Team

#418148 Copied

Melih Şavklı

Participant

October 10, 2024 at 16:20

Thank you for your help. I am sending the details from the confidential section.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#418189 Copied

Rose Tyler

Support staff

October 11, 2024 at 07:19

Hello, Melih Şavklı,

We appreciate your prompt response.

1/ Kindly clear your browser cache and check again the NEw label and Checkout stings.

2/ You can edit the text for the empty wishlist via the Theme Options. Please refer to the following screenshot for guidance: https://prnt.sc/8NRyxU_Ai51P

Should you need further assistance, please don’t hesitate to reach out.

Best regards,
8Theme’s Team

#418241 Copied
Tagged: fix turkish language woocommerce wordpress, troubleshoot turkish woocommerce wordpress templates, turkish translation woocommerce issues, woocommerce turkish translation, woocommerce wordpress turkish solution, wordpress turkish language fix
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