Two “add to cart widget” select and clear buttons cannot synchronous on a single product page

This topic has 4 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Luca Rossi

  • Avatar: Sam
    Sam
    Participant
    September 15, 2024 at 08:04

    Hi,

    I have two “Add to Cart widgets” set up on a single product page.

    The two “Add to cart widgets” don’t sync when I select different colors,
    One shopping cart has the selected color displayed, but the other shopping cart does not.

    Also, I chose to clear the color of one of the “Add to Cart widgets”,
    But the other one cannot be cleared at the same time.

    How to fix the “Add to Cart Widget” button to be synchronized?

    What should I do?

    Wetransfer download link:
    https://we.tl/t-lhXDT8be71

    Thank you.

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    September 16, 2024 at 05:20

    Dear Sam,

    Thank you for reaching out to us.

    Unfortunately, the feature you are requesting is not available by default and would require specific customization codes to be implemented.

    As an alternative, you may consider using the sticky cart element, which can be viewed here: [https://prnt.sc/woC2_0V1EH2A](https://prnt.sc/woC2_0V1EH2A).

    Should you require personalized customization services, we kindly invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will enable direct engagement with our technical team.

    Please be advised that customization services incur additional charges. The exact cost will be determined after a detailed review of your request.

    We appreciate your understanding!

    Best regards,
    The 8Theme Team.

    Avatar: Sam
    Sam
    Participant
    September 16, 2024 at 06:45

    Hi,

    I am using the element of “xstore widget”. This is obviously an “xstore widget” bug.

    How could it be a custom requirement?

    Thanks

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    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    September 16, 2024 at 06:55

    Hi @Sam,

    It’s not a bug, it also won’t work if you use the default Add To Cart element of Elementor: https://prnt.sc/nLzyLfdf3dMc

    If you don’t want to use our customization service, you are welcome to submit your feature request on our request board at https://www.8theme.com/taskboard/. Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

    Best regards,
    The 8Theme Team.

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