Ultimate Addons for Visual Composer - by gurhan

This topic has 29 replies, 6 voices, and was last updated 9 years, 3 months ago ago by Robert Hall

  • Avatar: gurhan
    gurhan
    Participant
    September 2, 2015 at 19:26

    There is a problem with “Single Image” widget… after indicating the image, it doesn’t save it…

    It also looks like there is a new version (3.13.4) and your latest version is 3.13.3…

    anything related to the theme or the version???

    28 Answers
    Avatar: stan
    Stan Russell
    Participant
    September 3, 2015 at 07:46

    Hello gurhan,

    would you kindly show us this problem on screenshot?

    Regards,
    Stan Russell.

    Avatar: gurhan
    gurhan
    Participant
    September 3, 2015 at 08:44

    here you go Stan…

    http://prntscr.com/8c1log

    http://prntscr.com/8c1npm

    please note, this site is on my computer, not on the server yet (in other words, I can’t give you access)

    Avatar: gurhan
    gurhan
    Participant
    September 3, 2015 at 09:55

    I updated Ultimate Addons for Visual Composer to v 3.13.4, and Visual Composer to 4.7, and tried it on a server (not on my local computer…)

    still the same… when you want to upload a single image, “save changes” button doesn’t work…

    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2015 at 10:59

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 8, 2015 at 15:49

    Hi There

    please help, it’s urgent

    i just bought this theme today – Royal – Multi-Purpose WordPress Theme

    everything installed ok, just one plugin wont work..

    ..i am trying to install “Ultimate addons for Visual Composer”

    just getting the following error,

    The plugin does not have a valid header.

    Plugin install failed.

    please help me,

    thank you!

    Please, contact administrator
    for this information.
    Avatar: AAWebZA
    AAWebZA
    Participant
    September 8, 2015 at 17:14

    demo content also not installing,.

    it’s not looking anything like https://www.8theme.com/demo/royal/?page_id=15438&et_styles=0-1-1-5-0-1

    Avatar: Eva
    Eva Kemp
    Support staff
    September 8, 2015 at 17:15

    Hello @AAWebZA,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 8, 2015 at 18:44

    here are the details

    Please check, the demo content also not working 100%

    Please, contact administrator
    for this information.
    Avatar: AAWebZA
    AAWebZA
    Participant
    September 9, 2015 at 10:23

    please can you give me an update, it’s like i said, uber urgent
    and my client already requested a refund due to this…. please get back to me

    the details

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2015 at 10:36

    Hello @AAWebZA,

    Please try to install demo templates now.

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 9, 2015 at 10:50

    i tried again, still not loading demo content and , now the site is all messed up
    there are now , double scroll bars on the left,. and the logo is gone..

    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2015 at 12:31

    Hello @AAWebZA,

    Please give us access to wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 9, 2015 at 12:52

    It’s in every Private content message i sent,. please see below in Private Content

    thank you,

    D

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2015 at 13:28

    Hello @AAWebZA,

    The issue has been fixed.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 9, 2015 at 13:43

    i will look and get back to you , just want to go over it

    thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2015 at 13:56

    Hello @AAWebZA,

    Ok, let us know if further assistance is needed.

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 9, 2015 at 15:01

    Hi Eva

    the theme seems to be working with the demo content loaded,

    please advise as to what the problem was,. just for the future ..
    I will probably have know what to fix if i ever have to install it again

    will there be an update on this theme soon?

    thanks so much!

    Derek,

    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2015 at 15:07

    Hello @AAWebZA,

    We edited import.php file in wp-content/themes/royal/framework directory and resaved slider settings after clicking “SlideShow-Auto” option in Revolution Slider settings.

    Regards,
    Eva Kemp.

    Avatar: gurhan
    gurhan
    Participant
    September 9, 2015 at 15:14

    ok… now that i received all this (irrelevant) conversation on my thread, can we please get back to my question????

    or shall i open up another thread????

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2015 at 15:19

    Hello @gurhan,

    You were asked to provide login details:

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    So please provide us with them.

    Best regards,
    Jack Richardson.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 9, 2015 at 16:42

    here you go, i never saw your request , apologies if i missed it..

    below in private contnet

    thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2015 at 18:34

    Hello @AAWebZA,

    That reply wasn’t addressed to you, but to @gurhan client.

    @AAWebZA
    , was your issue resolved with the theme?

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 10, 2015 at 11:00

    Dear Eva

    thanks yes, the theme is fine,

    the demo content did not install 100% like the demo on the site, bu i
    managed to get it working and looking like it should with the theme
    options,

    thanks for this,.

    how do i update my theme with the changes,. i mean my downloaded zip
    file for archiving purposes ?

    or will there be a theme update on envato?

    thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 11:54

    Hello @AAWebZA,

    You can watch in our video tutorial how to update theme correctly :

    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: gurhan
    gurhan
    Participant
    September 10, 2015 at 12:02

    I don’t need to be notified on this thread anymore…

    Avatar: Eva
    Eva Kemp
    Support staff
    September 10, 2015 at 12:24

    Hello @gurhan,

    You can uncheck “Notify” option in this topic:
    http://storage7.static.itmages.com/i/15/0910/h_1441884199_9533656_3df4209855.png

    Regards,
    Eva Kemp.

    Avatar: AAWebZA
    AAWebZA
    Participant
    September 10, 2015 at 14:58

    yes! thanks!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 10, 2015 at 15:24

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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