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Ultimate Addons Module Sticky Section will not function

This topic has 7 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Olga Barlow

Joesurf18

Participant

September 26, 2018 at 06:44

Yet another supposedly convenient function from the Royal Theme that simply will not work on this site.

I have loaded a Sticky Section into a static block through a footer widget on this site to display a constant bar at the bottom of the page for contact on all devices.

Same coding and method as all of our other sites which do function.

This latest versions simply won’t utilize the code.

Ultimate Addons is licensed and activated.

“For a functioning example please look at https://newwavecarlsbad.com”

div.ult-sticky-section.ult-sticky.sticky-footer.ult-stick is what fails to load AT ALL in this new version of Royal.

THIS THEME IS BECOMING VERY FRUSTRATING TO WORK WITH – I REGRET EVER UPDATING TO IT.

This is what is in the Static Block called “Sticky Footer”

[vc_row][vc_column css=”.vc_custom_1537936786749{background-color: #000000 !important;}”][ult_sticky_section stick_behaviour=”stick_permanent” sticky_position=”bottom” btn_mobile=”enable” sticky_gutter=”0″][vc_column_text]
<h4>Contact Us</h4>
[/vc_column_text][/ult_sticky_section][/vc_column][/vc_row]

Please, contact administrator
for this information.

#199955 Copied Theme version: Royal Theme v4.6 WooCommerce version: WooCommerce: 3.4.4

6 Answers

Rose Tyler

Support staff

September 27, 2018 at 07:36

Hello,

Please provide some screenshots for better understanding.
You can use such screenshot maker as Lightshot https://prnt.sc/
Thanks in advance.

Regards

#200029 Copied

Joesurf18

Participant

September 27, 2018 at 21:53

Here is a link to a single page with the Ultimate Addons Sticky Section functioning with the very bottom footer always displayed – “Static”:

https://www.compumove.com/why-is-compumove-better/

This will function on a page BUT NOT WITHIN A STATIC BLOCK OR THE FOOTER!

The problem seems to be the static block created called “Sticky Footer” that Static Block is loaded into is loaded into the Widget sidebar Footer 2.

Footer 2 will display but when the static block “Sticky Footer” appears in the Footer at the bottom of every page it will not display with the (Static) feature as in all of our other site using your theme.

IT SIMPLY SITS AT THE BOTTOM OF EVERY PAGE.

I see no place to load my screen capture images??? Your email also states do not reply.

How do I send you my screen captures?

#200112 Copied

Joesurf18

Participant

September 27, 2018 at 22:01

Here is a link to my screen captures of this Not Operating Static Footer:

https://www.dropbox.com/sh/czza3sd4dhzbgyg/AACpH1zxcI4rgykF_PUhn88Qa?dl=0

#200113 Copied
Rose Tyler

Support staff

September 28, 2018 at 09:49
Hello,

Please change this code in Theme Options > Custom css > Global custom css
http://prntscr.com/kzpnkn
to
```
.sticky-footer{
  position: fixed;
  bottom: 0px;
  width: 100%;
  left: 0px;
}
```
Regards
#200135 Copied
Joesurf18

Participant

September 28, 2018 at 17:21

I guess your correct –

“WHY BOTHER TO USE A CONVENIENT PLUGIN TO SAVE TIME WHEN YOUR THEME NO LONGER SUPPORTS IT”

My opinion you should either fix the compatibility issue or STOP Including the recommended plugin!

I should have just used custom CSS to begin with…

.sticky-footer{
position: fixed;
bottom: 0px;
width: 100%;
left: 0px;
}

#200184 Copied

Olga Barlow

Support staff

September 28, 2018 at 18:49

Hello,

Your problem was caused by Ultimate Addons plugin general rules, they allow to use elements for page only and parses the page, if they find their element they enquire the plugin scripts. Static Block is not the page content but footer content. So, in this case, ” Include styles from “Ultimate Addons for Visual Composer” on every page” option in Theme Options > General should be enabled. Once I enabled the option the section works fine.
Check, please.

Regards

#200190 Copied
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