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Ultimate WooCommerce Brands - by bobvansoest

This topic has 21 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Stan Russell

bobvansoest

Participant

August 20, 2015 at 19:28

Hi,
Does our Woopress theme support Ultimate WooCommerce Brands? I want to buy the plugin but in the light version I cannot test if it really works? The idea is that the brandname will show up under the productname in de categorie page.

Thanks!

Regards,

Bob

#81382 Copied Theme version: woopress WooCommerce version: Latest

20 Answers

Stan Russell

Participant

August 21, 2015 at 09:40

Hello bobvansoest,

unfortunately this plugin was not tested with our theme so we can not guarantee its full compatibility with Woopress. You may use it on your own risk.

Regards,
Stan Russell.

#81488 Copied

bobvansoest

Participant

August 28, 2015 at 08:47

Hi Stan,

Thanks for you reply. I tried the plugin but unfortuntly it is not working. We really want to let it work and I want to ask if there is a possibility to add something in the CSS so it will work. This is the troubleshooting text for the plugin:

This plugin will work fine with any well-coded WordPress WooCommerce themes that does not changed default woocommerce HTML structure (HTML tags) for product listing and product page layout. If you configured plugin, added brands, assigned it to products but does not see your brands on category and/or product page this mean theme that you use bad coded and you need to contact theme developer for help (he need to modify theme layout tags to look like default woocommerce theme tags to work with plugin).

I hope you will and can help me.

Regards, Bob

Please, contact administrator
for this information.

#82893 Copied Theme version: woopress WooCommerce version: Latest

Eva Kemp

Support staff

August 28, 2015 at 08:59

Hello,

Please clarify where we can see the issue and provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

#82898 Copied

bobvansoest

Participant

August 28, 2015 at 12:09

Hi Eva,
This is the reaction of the plugin developer:

“Hello, your theme changed default HTML layout in WooCommerce. You can use latest plugin version to add your JQuery selectors to show brands in custom position.
You need to ask your theme developer for help because you have issue in your theme.”

In de link I have the printscreens to try to explane what Iam talking about.

https://www.dropbox.com/s/p06d1hm4lyorh9j/Archive.zip?dl=0

I would be great if this will work. Thanks for your help.
Regards, Bob

Please, contact administrator
for this information.

#82941 Copied

Eva Kemp

Support staff

August 28, 2015 at 13:16

Hello,

I’ve checked Twenty Fifteen theme and haven’t seen brand names in product category “Gezicht” too.
Have you checked it with default WordPress theme?
But as I see brands logos are shown on single product pages http://storage2.static.itmages.com/i/15/0828/h_1440764084_6551961_c78b01ddf5.png so as with Twenty Fifteen theme too.

Please check if that plugin works properly with default WordPress theme and let us know.

Regards,
Eva Kemp.

#82957 Copied

bobvansoest

Participant

August 30, 2015 at 13:52

Hi Eva,
thanks! I checked it and you are right. Its not working.
This was the reaction of the plugin developer.

“We checked your theme. Your theme developer does not follow WooCommerce best practices and deleted unique product ID’s from WooCommerce categories CSS classes. Without this our and many other plugins that works with theme templates on category pages will not work.”

Iam a little bit disappointed, but on the other hand it is not in the theme we bought.

Regards, Bob

#83134 Copied

Jack Richardson

Support staff

August 31, 2015 at 12:37

Hello,

As brands aren’t shown in default WordPress theme Twenty Fifteen then Woocommerce team should provide you with some solution. Did they fix the issue with Twenty Fifteen theme?
You need ask them to investigate it with the default theme, then we’ll investigate the compatibility of that plugin with our theme.

Thank you.
Best regards,
Jack Richardson.

#83278 Copied

bobvansoest

Participant

August 31, 2015 at 16:56

Hi Jack,

This is the reply on your email from the plugin developer.

” Our plugin work without problem with any default theme and default woocommerce templates. Your theme changed woocommerce layout and theme developer does not use unique products (posts) ID in product layout listing. This does not related to our plugin that your theme bad coded.”

Regards,

Bob

#83395 Copied

Jack Richardson

Support staff

August 31, 2015 at 17:44

Hello,

Sorry, but I don’t see brands titles with default WordPress theme:
http://storage8.static.itmages.com/i/15/0831/h_1441039030_9742043_db5b5e0475.png
So the plugin doesn’t work there too.
Please take our apologies but we don’t provide support for 3rd-party plugins, especially if they don’t work with default theme.
You need describe the issue to the plugin authors with more details.

Tell them that brand titles aren’t shown on product categories pages. Don’t mention our theme, ask them to check it with Twenty Fifteen theme. Don’t copy our answers, describe the problem with your own words, but check attentively the plugin work with Twenty Fifteen theme. If you see issues there too then you have to ask the plugin developers to investigate them.

Thank you for understanding.

Best regards,
Jack Richardson.

#83422 Copied

bobvansoest

Participant

August 31, 2015 at 17:53

Thanks Jack, I understand of course.
Thanks for figuring out and trying.
Enjoy your day!

Regards,

Bob

#83426 Copied

Eva Kemp

Support staff

August 31, 2015 at 19:48

Hello,

Thank you for understanding.

Have a nice day too.

Regards,
Eva Kemp.

#83456 Copied

bobvansoest

Participant

September 1, 2015 at 09:11

Hi Eva,

I did the test myself on a blanko twenty fifteen team as a test with woocommerce and the ultimate brand plugin. It works on the blanko plugin. Maybe you can help me now?
If you give up I understand…..but maybe you like to know for the future if someone else will have the same question?

https://www.dropbox.com/s/ou0v9k01htihdz1/Screenshot%202015-09-01%2010.01.27.png?dl=0

Regards, Bob

Please, contact administrator
for this information.

#83560 Copied

Jack Richardson

Support staff

September 1, 2015 at 09:54

Hello,

As I see you removed Woopress theme. Please install it and reply back to us.

Best regards,
Jack Richardson.

#83578 Copied

bobvansoest

Participant

September 1, 2015 at 10:09

Hi Jack,

This was your message:

“Tell them that brand titles aren’t shown on product categories pages. Don’t mention our theme, ask them to check it with Twenty Fifteen theme. Don’t copy our answers, describe the problem with your own words, but check attentively the plugin work with Twenty Fifteen theme. If you see issues there too then you have to ask the plugin developers to investigate them.”

There are no issues. The plugin works.

Now you ask me to put back/ install the woopress team? I will do, but the plugin work is the basic team.

https://www.dropbox.com/s/tnbvr5898wdewas/Screenshot%202015-09-01%2011.16.54.png?dl=0

Its not working in the Woopress team. So, i can see now that I bought the wrong team to make this possible, or?

Regards, Bob

#83584 Copied

Jack Richardson

Support staff

September 1, 2015 at 12:48

Hello,

In your screenshot site url is bnnieuw.beautynatura.nl, but you gave us access to the site beautynatura.nl. On this site beautynatura.nl brands aren’t shown even with Twenty Fifteen theme. Please check it and show us screenshots if you see brands titles with default WordPress theme.
Also specify what theme exactly we should check.

Thank you.

Best regards,
Jack Richardson.

#83631 Copied

bobvansoest

Participant

September 1, 2015 at 17:54

Hi Jack,

I can see that the plugin is working in the twenty fifteen theme. I installed the default woopress theme and then the plugin doenst work anymore. I did it on another URL, beceause I dont want to test thinks like this on the live site.
Anyway, the ultimate woocommerce brands plugin is not working on the woopress theme that I use on http://www.beautynatura.nl. Unfortunately.
Thanks for all the replies and help.

Regards, Bob

#83722 Copied

Stan Russell

Participant

September 2, 2015 at 08:12

Hello bobvansoest,

sorry for inconvenience. Have a nice day!

Regards,
Stan Russell.

#83824 Copied

bobvansoest

Participant

September 3, 2015 at 09:48

Hi Guys,

Please think with me for a second.

The category is shown, if I activate this, under the product picture on the category page.
If I change the category into a brand, then the brand will be shown under the picture on the category page.

If I do that I need a new ‘category input block’ where I can add categories to the product. For example there are a few options: custom categories, categories, product categories (already in use). How do I get an extra block nest to a product input page.

https://www.dropbox.com/s/xqgihbhv1y263ax/Screenshot%202015-09-03%2010.42.49.png?dl=0

#84270 Copied Theme version: woopress

bobvansoest

Participant

September 4, 2015 at 12:05

Hi, Can you help me with a solution of do you have a better idea so I can show the brandname on the categorie page under the productpicture?

Thanks!

Regards, Bob

#84600 Copied Theme version: woopress

Stan Russell

Participant

September 4, 2015 at 13:14

Hello bobvansoest,

unfortunately our theme does not have such feature.
You need additional plugin or customization of theme files to achieve it.
Sorry for inconvenience.

Regards,
Stan Russell.

#84620 Copied
Tagged: brands, persuasive, themes, ultimate, woocommerce, woocommerce wordpress
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