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Unable to change background color specific for topheader on single category page and subitems

This topic has 6 replies, 2 voices, and was last updated 11 months ago ago by Tony Rodriguez

Bas Kling

Participant

December 11, 2023 at 08:56

Hi,

when changing the background color of the topheader for one of our custom header templates (Men) from purple to grey, the same effect (grey topheader background color) seems to become visible on single product pages that are unrelated to that specific category. The topheader on these product pages, linked to all the other categories (the default template) should remain purple.

Please see a screenshot of the settings. Can you tell me what we’re doing wrong?

Please, contact administrator
for this information.

#376263 Copied Theme version: 5.2.1

5 Answers

Tony Rodriguez

Support staff

December 12, 2023 at 06:40

Hello, @Bas Kling,

Thank you for contacting us and for using XStore.

We regret to inform you that it is not possible to display the same header with varying configurations across different pages within our system. However, we are pleased to offer a viable alternative that can fulfill your needs. You may create a new header and apply conditional rules to specify the pages on which this header should appear.

Should you wish to alter the color of the header, please proceed as follows:

1. Navigate to “XStore” and then select “XStore Theme Settings.”
2. Enter the “Header Builder” section.
3. Identify the header you intend to customize, labeled as “Multiple Header.”
4. Within the header settings, you will find options to change the top header’s background color.
5. By adhering to these instructions, you can modify the top header’s background color to suit your preference.

For a comprehensive visual tutorial, we invite you to view the image provided at the link below:
https://imgur.com/a/3ejaa2o

Should you require further clarification or assistance, please feel free to contact us. Our team is dedicated to ensuring you have an exceptional experience with the XStore theme.

Warm regards,
The 8Theme Team

#376362 Copied

Bas Kling

Participant

December 12, 2023 at 07:51

Hi Tony,

I think I didn’t explain this correctly.
We already created a new header using the “multiple header” option in Customizer. However, this additional / multiple header, configured to apply to a specific product category and its sub-items, also seems to impact the other product pages which should not be as they are still linked to the default header. We can’t figure out why, which is why I reached out to Xstore.

#376372 Copied

Tony Rodriguez

Support staff

December 12, 2023 at 11:41

Hello, @Bas Kling,

Thank you for your response.

We kindly request that you provide us with the URLs of the product pages that are currently incorrectly linked to the default header. This will enable us to review the issue and offer the appropriate assistance.

Best regards,
The 8Theme Team

#376399 Copied

Bas Kling

Participant

December 15, 2023 at 19:16

Since this is our busiest season, we’re gonna table the issue and re-address
this after the holidays

#376852 Copied

Tony Rodriguez

Support staff

December 16, 2023 at 05:59

Hello, @Bas Kling,

Thank you for updating us, and we completely understand the demands of your busy season. Rest assured, we’re here for you whenever you’re ready to revisit the issue after the holidays. In the meantime, if you have any urgent concerns or need assistance with anything else, feel free to reach out.

Have a nice weekend.

Best Regards,
Team 8Theme

#376859 Copied
Tagged: background color issues, single category page, topheader customization, woocommerce subitems, woocommerce themes, wordpress troubleshooting
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