Unable to change font style or text size again

This topic has 7 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Luca Rossi

  • Avatar: jhawker81
    jhawker81
    Participant
    April 8, 2024 at 12:53

    Unable to change font style or text size again

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    April 8, 2024 at 14:33

    Dear @jhawker81,

    We hope this message finds you well.

    We kindly request that you reach out to your hosting provider to inquire about increasing the maximum execution time value to its highest permissible limit.

    Additionally, please ensure that the cURL function is operating correctly and is not blocking any external sources, including but not limited to Google.

    Should you require any further assistance or have any questions, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: jhawker81
    jhawker81
    Participant
    April 8, 2024 at 15:03

    could you tell me what Additionally, please ensure that the cURL function is operating correctly and is not blocking any external sources, including but not limited to Google.

    Please contact administrator
    for this information.
    Avatar: jhawker81
    jhawker81
    Participant
    April 8, 2024 at 15:17

    By the way, we can try something to see if it will work. It’s adding a specific code in the .htaccess file.

    Please contact administrator
    for this information.
    Avatar: jhawker81
    jhawker81
    Participant
    April 8, 2024 at 15:25

    May I ask what are the recommended values we need to use?

    Please contact administrator
    for this information.
    Avatar: jhawker81
    jhawker81
    Participant
    April 8, 2024 at 16:05

    Next time, please reactivate my plugins. If you see that is not the problem,

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    April 9, 2024 at 03:46

    Hi @jhawker81,

    Next time, please reactivate my plugins. If you see that is not the problem,

    Sorry about this, it’s our mistake.

    could you tell me what Additionally, please ensure that the cURL function is operating correctly and is not blocking any external sources, including but not limited to Google.

    Just asking the hosting support to increase the maximum as they can.

    Best Regards,
    8Theme’s Team

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