Unable to change header color in Xstore theme

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

  • Avatar: Kola
    Kola
    Participant
    January 31, 2023 at 18:30

    I have tried to change the header color for the xstore theme but this is not working. I have remove the cache but still not working

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 1, 2023 at 05:31

    Hello @Kola,

    We apologize for the inconvenience you are experiencing with your website. We are attempting to access it from Pakistan and have included a screenshot of the issue (https://postimg.cc/cr99f0My).

    In order to further investigate the issue, we kindly ask that you provide us with the WordPress Admin URL and credentials in the private content area of this topic, along with the screenshot. You may use this site to upload and share the screenshot: https://postimages.org/.

    We thank you for your cooperation and look forward to resolving this issue as soon as possible.

    Best Regards,
    8Theme’s Team

    Avatar: Kola
    Kola
    Participant
    February 1, 2023 at 09:31

    Information provided.
    Please let me know if you need any additional information.
    I want to change the all theme color from the lemon green (yellowish green) to some other color.
    Please advice

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 1, 2023 at 10:26

    Hello @Kola,

    1. Thank you for providing the login details. I have reviewed your website and successfully changed the header main color, as evidenced by the images provided here: https://postimg.cc/Q9NGZFpT and https://postimg.cc/47xQpcCw.

    We have noticed that the header main color does not change in live mode when the customizer mode is activated due to the CDN being enabled on your site. To resolve this issue, we recommend flushing the server cache completely and temporarily disabling the CDN until you are in development mode. To do this, please contact your service provider and ask them to do it. Please refer to the image provided here: https://postimg.cc/kDJCSpRy

    2. To change the main color for the site (color of links, active buttons and elements such as pagination, sale price, portfolio project mask, blog image mask, etc.), please navigate to XStore > Theme Options > Styling/Colors and select the Main Color of your choice. For reference, please see the image below: https://postimg.cc/dD4tWTbr

    Best Regards,
    8Theme’s Team

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