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Unable to change the default text colour of spare email template

This topic has 8 replies, 3 voices, and was last updated 7 months, 1 weeks ago ago by Jack Richardson

Terpsauce

Participant

April 11, 2024 at 22:13

Please see screen shot.

There is nowhere to change the colour of the text to white.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#391294 Copied Theme version: 9.3.5

7 Answers

Rose Tyler

Support staff

April 12, 2024 at 08:36

Hello,

Thank you for reaching out to us with your query.

Kindly provide the URL of the page from which the screenshot was taken.

Best Regards,
8Theme’s Team

#391330 Copied

Terpsauce

Participant

April 12, 2024 at 08:42

It was done within the email builder.

https://staging17.ugmp.co.uk/wp-admin/edit.php?post_type=viwec_template

https://staging17.ugmp.co.uk/#builder_active

#391332 Copied

Rose Tyler

Support staff

April 12, 2024 at 09:04

Hello,

What exactly template do you mean https://prnt.sc/dfZZozvEnrvH ? We’ve checked “Your account has been created on The Underground Marketplace” and it is not like on your screenshot https://staging17.ugmp.co.uk/wp-admin/post.php?post=7608&action=edit , so please let us know the template name.

Best Regards,
8Theme’s Team

#391343 Copied

Terpsauce

Participant

April 12, 2024 at 09:22

I didn’t say it was “Your account has been created on The Underground Marketplace”

I said it was there “spare email template” AND I provided you with a link.

1: NOT “Your account has been created on The Underground Marketplace”

2: “spare email template”

#391351 Copied

Terpsauce

Participant

April 12, 2024 at 09:24

Please read beoifre you reply, to save the effort of wasted communication.

Ive explained the issue, if you need help understanding the issue then please ask but dont tell me the problem isn’t there, when it is.

I wouldn’t report problems if they didn’t exist.

If you can’t find problems its because you are chosing not to read, become ing a big waste off time sending unnecessary messages.

Please read correctly before you reply.

#391352 Copied

Terpsauce

Participant

April 12, 2024 at 11:02

Staging8.

Please contact administrator
for this information.

#391403 Copied

Jack Richardson

Support staff

April 12, 2024 at 15:32

Dear @Terpsauce,

I hope this message finds you well.

We are writing to inform you that we encountered an issue while attempting to log in to the administrative account. The error message displayed was as follows: “ERROR: You are trying to login with an administrative account. Please, use the Custom Login URL instead.”

Subsequently, we attempted to access the account using the /wp-admin endpoint, but unfortunately, we faced a similar problem. We kindly request that you verify the functionality of the wp-admin access credentials provided to us. Ensuring the accuracy of these credentials is imperative to prevent any further miscommunication and to facilitate a more efficient resolution process.

We appreciate your prompt attention to this matter and look forward to a swift resolution.

Best Regards,

The 8Theme Team

#391453 Copied
Tagged: customize woocommerce email, email template colour change, solving woocommerce email issue, troubleshoot woocommerce themes, woocommerce email text colour, wordpress email template customization, wordpress woocommerce themes
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