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Unable to connect to the XStore API with the XStore theme

This topic has 3 replies, 3 voices, and was last updated 6 months ago ago by Andrew Mitchell

Sami Faisal

Participant

May 6, 2024 at 15:52

Why it’s showing “We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate or white lists.
cURL error 28: Operation timed out after 5001 milliseconds with 56682 bytes received”?

SSL is okay you can check the URL: https://www.sslshopper.com/ssl-checker.html#hostname=beardshopbd.com

#394158 Copied Theme version: 9.3.7

2 Answers
Rose Tyler

Support staff

May 6, 2024 at 15:59
Hello, Sami Faisal,

Thank you for reaching out to us with your concern.

Please try to add the next code in the functions.php file of the child theme:
```
function increase_http_request_timeout( $r, $url ) {
    $r['timeout'] = 500; // Increase timeout to 500 seconds
    return $r;
}
add_filter( 'http_request_args', 'increase_http_request_timeout', 10, 2 );
```
and let us know the result.

Best Regards,
8Theme’s Team
#394162 Copied
Andrew Mitchell

Support staff

May 17, 2024 at 14:55

Dear Sami Faisal,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#395655 Copied
Tagged: fix xstore woocommerce error, resolve xstore api problem, troubleshoot xstore theme, wordpress woocommerce xstore problem, wordpress xstore api error, xstore api connection issue, xstore api connectivity solutions
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Unable to connect to the XStore API with the XStore theme

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