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Unable to customize product archive page using elementor

This topic has 5 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

Qadri Tech Services

Participant

August 10, 2024 at 16:14

Unable to customize product archive page using elementor. It show bad look while applying any template or starting from scratch. elements hide behind header. Row and column design and product design looks bad. and too many problems while trying to modifying archive page. I didn’t face this type of problem while editing single product page using elementor. What can I do please help me.

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#409772 Copied Theme version: 9.3.17

4 Answers

Rose Tyler

Support staff

August 11, 2024 at 08:26

Hello, Qadri Tech Services,

Thank you for reaching out to us with your concerns regarding the customization of the product archive page using Elementor.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#409799 Copied

Qadri Tech Services

Participant

August 12, 2024 at 17:06

Some area of First element in any page edited by elementor is hidden under header. I increased top margin in home page so its look normal. Please solve this problem also.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#409985 Copied

Rose Tyler

Support staff

August 13, 2024 at 07:51

Hello, Qadri Tech Services,

We appreciate your prompt response.

1/ We’ve disabled Header overlap via Theme Options
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-enable-header-overlap/

2/ We’ve added a new template. Please test how the XStore Builders > Products Archive > template editor works now.

Best Regards,
8Theme’s Team

#410040 Copied

Andrew Mitchell

Support staff

August 13, 2024 at 12:27

Dear Qadri Tech Services,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#410080 Copied
Tagged: elementor customization, elementor for woocommerce, product archive page, unable to customize, woocommerce templates, wordpress troubleshooting, wordpress woocommerce
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Unable to customize product archive page using elementor

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