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Unable to delete the connection block from top header in the header builder

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: HmzLhb
    HmzLhb
    Participant
    April 24, 2024 at 05:59

    after placing the connection block in the header builder am not able to access it or delete it i can just move it in that field

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    #392728 Copied Theme version: 9.3.7
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 24, 2024 at 06:12

    Hello, @HmzLhb,

    Thank you for reaching out to us and bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced.

    To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lose settings of elements, just need to set elements to desired positions after the reset. https://imgbb.com/TbXSKMy

    We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out.

    Kind Regards,
    8theme team

    #392731 Copied
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