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Unable to display menu in mobile devices

This topic has 7 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Reggie

  • Avatar: Reggie
    Reggie
    Participant
    October 4, 2021 at 03:50

    Hi

    My site unable to display the menu in mobile devices. When I click the menu icon. The website will hang up. Please help.

    Please, contact administrator
    for this information.
    #304373 Copied Theme version: 8.0.4
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 4, 2021 at 15:19

    Hello,

    Could you, please, provide us with correct WP Dashboard access https://prnt.sc/1urc3u0 to check the issue in more detail?

    Regards

    #304433 Copied
    Avatar: Reggie
    Reggie
    Participant
    October 4, 2021 at 15:29

    Please try again.

    Please contact administrator
    for this information.
    #304441 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 4, 2021 at 18:21

    Hello,

    Do you have any server cache? Because we did some changes but they do not apply because of some kind of cache.

    Regards

    #304496 Copied
    Avatar: Reggie
    Reggie
    Participant
    October 5, 2021 at 02:58

    Hi

    I disable the LiteSpeed Cache plugin. Please try it again.

    #304530 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 5, 2021 at 16:42

    Hello,

    Issue was caused by unclosed a tag https://prnt.sc/1uwht93

    Regards

    #304640 Copied
    Avatar: Reggie
    Reggie
    Participant
    October 6, 2021 at 02:45

    Thanks

    #304685 Copied

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The issue related to '‘unable to display menu in mobile devices’' has been successfully resolved, and the topic is now closed for further responses

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