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Unable to display out-of-stock products on the shop

This topic has 2 replies, 2 voices, and was last updated 3 months ago ago by Rose Tyler

Mario

Participant

September 19, 2024 at 15:03

Hello,

I have a problem with the theme, the website does not display out-of-stock products. Can you check ? Because the option is disabled on woocommerce settings but it doesn’t work.

Best regards,

Mario

Please, contact administrator
for this information.

#415090 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

September 19, 2024 at 15:49

Hello, Mario,

Thank you for reaching out to us with your concern.

We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be installed under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

Here is what we see on your site https://prnt.sc/H_U_BS9QAuvx and this is not caused by our theme.

Best Regards,
8Theme’s Team

#415104 Copied
Tagged: display out-of-stock products, fix woocommerce issues, manage stock wordpress, shop display solutions, woocommerce product visibility, woocommerce templates, wordpress shop problems
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