Unable to display out-of-stock products on the shop

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Rose Tyler

  • Avatar: Mario
    Mario
    Participant
    September 19, 2024 at 15:03

    Hello,

    I have a problem with the theme, the website does not display out-of-stock products. Can you check ? Because the option is disabled on woocommerce settings but it doesn’t work.

    Best regards,

    Mario

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2024 at 15:49

    Hello, Mario,

    Thank you for reaching out to us with your concern.

    We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be installed under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

    Here is what we see on your site https://prnt.sc/H_U_BS9QAuvx and this is not caused by our theme.

    Best Regards,
    8Theme’s Team

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