Unable to edit and save single product page via elementor

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: razr1911
    razr1911
    Participant
    November 7, 2023 at 14:42

    Greetings,
    i am hereby reaching you guy on behalf of issue i am facing when i tried to use xstore builder and create pages via elementor and amend my changes
    on page when i check it later it doesn’t save the edited portion of the page for eg. i tried to change add to cart button color and its border radius it doesn’t change after saving it and when i reload page it will show previous unattended version of that page.

    https://we.tl/t-nScSeQenLk (Here you can take a look)

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2023 at 16:23

    Hello, Razr1911,

    Thank you for contacting us and for using XStore.

    Please try to downgrade the PHP version to 8.0 and check how it works then.

    In the Elementor error log – https://prnt.sc/9b-TVXZFuNYf , try to contact support of Elementor Pro to fix it.

    Kind Regards,
    8theme team

    Avatar: razr1911
    razr1911
    Participant
    November 8, 2023 at 10:39

    I downgraded PHP version to 8.0 it fix saving issue but there still few things aren’t updating like in iconbox spacing on the right, but i have notified to elementor pro regarding the error you sent me. But eventually i edited out with css it seems working for now.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2023 at 11:04

    Hello, Razr1911,

    We are glad that your problem was solved. Thank you for letting us know.

    Kind Regards,
    8theme team

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