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Unable to edit website with Massive Addons active

This topic has 4 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: bluebookdesigns
    bluebookdesigns
    Participant
    March 12, 2018 at 07:09

    I have installed the xstore theme on my website.

    When I go to edit pages, I get a blank page. The only way around this is to deactivate the Massive Addons plugin.

    Can you please help me with this.

    Please, contact administrator
    for this information.
    #187825 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 09:19

    Hello,

    Wp-admin credentials are incorrect. Please check them.
    Also, make sure that all your plugins are up-to-date – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    #187854 Copied
    Avatar: bluebookdesigns
    bluebookdesigns
    Participant
    March 12, 2018 at 09:27

    All updates are correct.

    Please, contact administrator
    for this information.
    #187861 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 10:34

    First of all, please increase the memory limit do at least 128M (256M is recommended).
    Then, please make sure that your server is not using mod_security or FastCGI handler for PHP. If it is, you need to contact with your hosting provide and ask to increase the maximum body length value.
    Please let us know if you have any other questions.

    Regards

    #187886 Copied
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