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Unable to import the demo site, can you help me?

This topic has 4 replies, 3 voices, and was last updated 12 months ago ago by Tony Rodriguez

aselin

Participant

November 27, 2023 at 11:54

Please, contact administrator
for this information.

#374900 Copied Theme version: Version 9.2.4

3 Answers

Rose Tyler

Support staff

November 27, 2023 at 11:58

Hello, Aselin,

Thank you for contacting us and for using XStore.

Please provide the URL of your site and a link to the desired demo version.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#374902 Copied

aselin

Participant

November 27, 2023 at 12:07

Please contact administrator
for this information.

#374906 Copied

Tony Rodriguez

Support staff

November 27, 2023 at 12:50

Hello, @aselin,

I hope this message finds you well.

We are pleased to inform you that the issue you encountered has been successfully resolved. Our team has managed to import the Rental Car demo onto your website. It appears that the problem stemmed from a conflict with one of the third-party plugins.

To address this, we temporarily disabled all third-party plugins on your site before proceeding with the demo import. This approach proved effective, and the demo is now functioning correctly.

You may now reactivate your third-party plugins one at a time. We recommend monitoring your site’s behavior with each activation to ensure that there are no further conflicts.

Please check back to your site after flushing the CDN cache and disable it for a while till you are in the development process: https://ibb.co/zVQGVQC

Should you have any additional questions or concerns, please do not hesitate to reach out. Our support team is readily available to assist you.

Thank you for choosing Xstore. We wish you a pleasant experience with our product.

Have a wonderful day.
Best regards,

The 8Theme Team

#374909 Copied
Tagged: assistance for woocommerce import, best selling woocommerce themes, demo site import help, troubleshooting woocommerce demo import, woocommerce themes support
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