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Unable to install any theme version - by ahcorp

This topic has 10 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

ahcorp

Participant

September 5, 2015 at 13:22

Hello

I am unable to install any theme version, i have tried on multiple servers, all resulted same.

Please, contact administrator
for this information.

#84816 Copied Theme version: 2.1 WooCommerce version: 2.4.6

9 Answers

Eva Kemp

Support staff

September 5, 2015 at 13:33

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#84819 Copied

ahcorp

Participant

September 5, 2015 at 13:49

in private content

Please, contact administrator
for this information.

#84827 Copied

ahcorp

Participant

September 7, 2015 at 08:00

Hello

Sorry to bother you again, will it takes more time?

#84922 Copied Theme version: 2.1 WooCommerce version: 2.4.6

ahcorp

Participant

September 7, 2015 at 10:25

Kindly use these details to connect ftp

Please, contact administrator
for this information.

#84975 Copied

Eva Kemp

Support staff

September 7, 2015 at 11:05

Hello,

Sorry, but FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#84998 Copied

ahcorp

Participant

September 7, 2015 at 11:17

Kindly try again.

Please, contact administrator
for this information.

#85001 Copied

Eva Kemp

Support staff

September 7, 2015 at 12:33

Hello,

Please ask your hosting provider to increase post_max_size value to 30M and try to install demo content then.

Thank you.
Regards,
Eva Kemp.

#85028 Copied

ahcorp

Participant

September 7, 2015 at 14:16

Thanks a million.

#85065 Copied

Eva Kemp

Support staff

September 7, 2015 at 14:30

Hello,

You’re welcome.

Regards,
Eva Kemp.

#85069 Copied
Tagged: installation, support, templates, theme, troubleshooting, woocommerce, wordpress
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