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UNABLE TO INSTALL THEME - by olushalom - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: olushalom
    olushalom
    Participant
    November 17, 2020 at 14:07

    Hello, I bought a Xstore license but i have not been able to use it because i was trying to install on the main site, the plugin installation always give error and stop, so i wish to install and use on a subdomain to test and build the site but its saying i have reached number of use already meanwhile its not running on any site yet , please help
    Thanks

    #260001 Copied Theme version: 7.1.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2020 at 14:20

    Hello,

    You can activate the theme now.
    In case if automatic plugin installation fails (as a rule it is because of your server settings https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

    Regards

    #260003 Copied
    Avatar: olushalom
    olushalom
    Participant
    November 17, 2020 at 14:24

    Can i activate it on my subdomain and later delete the subdomain and reactivate on my main domain without any problem

    #260005 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 17, 2020 at 14:40

    Hello,

    Yes, you can. Just do not forget to deactivate the theme – https://prnt.sc/vks561 before deleting.

    Regards

    #260007 Copied
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