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Unable to install theme Via wordpress or ftp

This topic has 21 replies, 4 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

sophie

Participant

February 25, 2019 at 18:27

I get the theme uploaded and everytime I get to try and activate it i get this error

Parse error: syntax error, unexpected ‘}’, expecting end of file in ….\wp-content\themes\legenda\framework\theme-functions.php on line 2293

Please help, this is just with the wordpress zipped upload folder

Please, contact administrator
for this information.

#209827 Copied Theme version: Legenda_Theme_v.3.9.2

20 Answers

Rose Tyler

Support staff

February 26, 2019 at 08:09

Hello,

What PHP version do you use? Try to downgrade the PHP version and check if it helps.
Provide us with temporary wp-admin and FTP access.

Regards

#209842 Copied

sophie

Participant

February 26, 2019 at 10:15

Where do I update that?

#209858 Copied

sophie

Participant

February 26, 2019 at 10:29

It is currently running PHP 7.2.1

Please contact administrator
for this information.

#209861 Copied

Rose Tyler

Support staff

February 26, 2019 at 10:36

Hello,

Thanks for the reply.
Please provide URL of your site also.

Regards

#209864 Copied

sophie

Participant

February 26, 2019 at 13:41

We have also reset the max_execution_time = 300;
memory_limit is no less than 64M. Upload_max_filesize should be no less than 40M

and put it on to php 7

Please contact administrator
for this information.

#209892 Copied

sophie

Participant

February 26, 2019 at 13:46

currently running Running PHP version: 7.0.6

no joy as yet whenever I load your theme, i can’t even open wordpress admin it totally breaks it. I can’t even load the theme without the total wordpress site breaking

#209893 Copied

Rose Tyler

Support staff

February 26, 2019 at 16:01

Hello,

I’ve sent this topic to one of our developers. We will let you know once the theme will be installed on your site. Please wait.

Regards

#209917 Copied

Rose Tyler

Support staff

February 26, 2019 at 17:37

Hello,

Please check your site now.
To install a child theme and import demo content you can run a Setup Wizard – http://prntscr.com/mqfv6r
read more – https://www.8theme.com/demo/docs/legenda/#demo_data_installation

Regards

#209926 Copied

sophie

Participant

February 27, 2019 at 11:05

Please can you tell me what you did to install this so if i need to do any maintenance or move the site I know what to do in future

#209960 Copied

Rose Tyler

Support staff

February 27, 2019 at 11:14

We have added short_open_tag = on; into .user.ini file.
We will change the code of the theme in the next update so short_open_tag = on; won’t be required. You may delete this line after the next update of the theme or leave it as it is.
Feel free to ask if you have any other questions.

Regards

#209961 Copied

sophie

Participant

February 27, 2019 at 12:49

Great thank you

#209964 Copied

Rose Tyler

Support staff

February 27, 2019 at 13:01

You’re welcome!
Have a nice day.

Regards

#209966 Copied

sophie

Participant

February 27, 2019 at 17:36

Can you tell me where do I find or be able to change the background image on the contact page of the website?

Many Thanks
Sophie

#210002 Copied

Olga Barlow

Support staff

February 27, 2019 at 18:03

Hello,

Go to Theme Options > Color Scheme > Site Background > change image or remove it.

Regards

#210004 Copied

sophie

Participant

February 27, 2019 at 18:26

Thanks, and the images in the parallax home page?

#210009 Copied

John Holden

Support staff

February 28, 2019 at 07:42

Hi,

Please edit page and follow screenshot http://prntscr.com/mr6l09

Regards,
Hung PD

#210043 Copied

sophie

Participant

February 28, 2019 at 10:58

why is this happening?

https://prnt.sc/mr94xb
https://prnt.sc/mr958v

I have tried lots of different sizes of logo but it doesnt change anything

#210082 Copied

Rose Tyler

Support staff

February 28, 2019 at 11:47

Please describe the problem in more details.
Thanks in advance.

Regards

#210097 Copied

sophie

Participant

February 28, 2019 at 11:49

Basically with your transparent parallax header the text travels under the header and interfers with it as you can see from the screen grabs

#210098 Copied

Olga Barlow

Support staff

February 28, 2019 at 12:05

Hello,

1) This type of header is absolutely positioned and appears over the content. That’s why the breadcrumbs section has a big top padding http://prntscr.com/mra4wr If you enlarge the header height using logo with height bigger than 40px then breadcrumbs top padding should be manually enlarged too. I have uploaded logos with smaller height. Let me know if this is ok or you prefer the previous version of the logo and then I’ll send you custom CSS to change the breadcrumbs padding.

2) Text of the section on the home page is vertically aligned and don’t have top/bottom paddings. So, if you use transparent header type and reduce the height of the section you’ll get the problem that header is over the text. I have added the top/bottom paddings to avoid this issue http://prntscr.com/mra8jz and header won’t be closer to text that 150px even if you reduce the browser height.

Regards

#210103 Copied
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