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Unable to make single product template..

This topic has 4 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

simran

Participant

December 9, 2022 at 20:51

Unable to make single product/any template on wp with elementor pro

Please, contact administrator
for this information.

#341103 Copied Theme version: 8.3.8 WooCommerce version: 7.1.1

3 Answers

Rose Tyler

Support staff

December 10, 2022 at 15:24

Hello,

Thank you so much for purchasing our theme and contacting our support center.
1/ Make sure that our Single Product Builder is disabled in Theme Options > WooCommerce. If after that Elementor Pro can’t be used to customize a single product page or header, contact the support of the Elementor Pro plugin and ask for assistance from their side.
2/ Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
3/ What exactly colors? Please provide screenshots, so we can guide you.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.
4/ We did not test such things, so can’t give you a solid response.
Sorry, but additional customization in files is outside the scope of our basic support.

Regards

#341146 Copied

simran

Participant

December 10, 2022 at 17:32

Reply

Please contact administrator
for this information.

#341157 Copied

Tony Rodriguez

Support staff

December 11, 2022 at 09:10

Hello, @simran,

That pink color actually is your browser color, not the theme or site color, I have checked your site on my personal mobile phone, and here is the result: https://postimg.cc/y3hTPzzF so you have to change your browser color, or try to check the site on any other mobile phone.

Regards 8Themes Team.

#341182 Copied
Tagged: product template, seo friendly, single product, templates, woocommerce, wordpress
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