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Unable to remove applied filter - by Abhijeet Kumar

This topic has 3 replies, 2 voices, and was last updated 16 hours, 15 minutes ago ago by Abhijeet Kumar

  • Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 8, 2025 at 11:15

    “User is unable to remove the applied filter by double-clicking on the applied filter check box. User has to refresh the page or navigate back to the page in order to see the unfiltered results

    Steps to reproduce:
    1) Search for any product/ Navigate to any Product Listing page
    2) Apply any filter by checking the check-box
    3) Click again on the check box to remove the applied filter”

    Pages Affected – Product List Page and Search Page

    Content is visible for topic creator and
    support staff only.
    #429854 Copied Theme version: 9.4.6
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2025 at 11:34

    Hello, Abhijeet Kumar,

    Thank you for contacting us and for using XStore.

    Please provide FTP access and we will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    #429859 Copied
    Avatar: Abhijeet Kumar
    Abhijeet Kumar
    Participant
    January 8, 2025 at 13:41

    This is our Development Server Providing the ssh key and path

    Content is visible for topic creator and
    support staff only.
    #429884 Copied
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