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Unable to search any product - by Yasir Alam 8Theme

This topic has 4 replies, 2 voices, and was last updated 9 months, 3 weeks ago ago by Rose Tyler

Yasir Alam 8Theme

Participant

January 28, 2024 at 12:55

when I am trying to search for any product it shows the search product but when click on related search it doesn’t perform any action

Please, contact administrator
for this information.

#381420 Copied Theme version: 9.2.5

3 Answers

Rose Tyler

Support staff

January 28, 2024 at 13:19

Hello,

We appreciate you contacting us regarding the issue you have encountered.

To assist you more effectively, we kindly request that you capture a video recording that demonstrates the steps you are taking, along with the specific problem that arises. Additionally, we would appreciate it if you could grant us temporary access to your website’s wp-admin panel.

Prior to providing us with these details, please ensure that the issue is not a result of any third-party plugins installed on your website by conducting a preliminary check.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#381421 Copied

Yasir Alam 8Theme

Participant

January 28, 2024 at 14:11

Please check the private content

Please contact administrator
for this information.

#381426 Copied

Rose Tyler

Support staff

January 28, 2024 at 16:15

Hello,

We would like to inquire about the web browser you are currently utilizing. Our team has conducted a review using Google Chrome and we have not encountered the issue in question. For your convenience, we have uploaded a video demonstrating our findings in the Private Content area for your review.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#381440 Copied
Tagged: fix woocommerce product search issues, guide to woocommerce product search problems, product search problems in woocommerce, resolving woocommerce search function failures, troubleshooting woocommerce search failures, wordpress woocommerce search error solutions, wordpress woocommerce search issues
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