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Unable to see changed shop banner in the Shop page

This topic has 4 replies, 3 voices, and was last updated 2 weeks, 3 days ago ago by Andrew Mitchell

pikeralpha

Participant

September 2, 2024 at 17:27

Hello,

I wanted to change the shop banner after importing default website. I tried to find the documentation and followed this post:

https://www.8theme.com/topic/how-to-edit-banner-on-top-of-shop-page/

I tried to create a new static block, and also tried to update the old one.
I’m not sure why I’m not seeing the new banner.

I hope I’m looking at the right place.

Can you please tell me if I’m doing something stupid?

Thanks

Please, contact administrator
for this information.

#412778 Copied Theme version: 9.4.0

3 Answers

Tony Rodriguez

Support staff

September 3, 2024 at 05:40

Hello, @pikeralpha,

Thank you for contacting us and for using XStore.

Should you desire to alter or eliminate the banner image on your shop page, we kindly request that you follow the steps outlined below:

1. Log in to your WordPress dashboard.
2. Proceed to ‘XStore Builders’.
3. Select ‘Edit Products Archive Builder’.
4. Here, you have the option to either remove the banner image or make the necessary modifications as per your preferences.
5. Once completed, please ensure to save your changes by clicking ‘Update’.

For your convenience, we have provided visual references in the private content area to assist you with this process.

Please read our theme documentation here: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

We trust this information will be helpful to you. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#412810 Copied

pikeralpha

Participant

September 3, 2024 at 11:31

Ah! thank you, I was looking at the wrong place then.

Its working now. thanks!

#412867 Copied

Andrew Mitchell

Support staff

September 3, 2024 at 11:31

Dear pikeralpha,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#412868 Copied
Tagged: banner update problems, shop banner issue, shop page errors, woocommerce support, woocommerce themes, wordpress troubleshooting, wordpress woocommerce
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Unable to see changed shop banner in the Shop page

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