Unable to see pricing and slider images also instagram plugins

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: roxchang
    Roxana
    Participant
    March 22, 2018 at 19:48

    Hey there,

    I’m unable to see the pricing and slider images in my woocommerce plugin page product.

    Also, the Instagram plugin has disappeared in the footer.

    Thanks for your help,

    best

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 23, 2018 at 08:47

    Hello,

    You use Woocommerce plugin 3.3.3 version but theme version is 3.4, likely you face compatibility issues. I would recommend to update theme to latest version http://prntscr.com/iv6hk2 here you can find the changelog https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    Please follow our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
    https://www.8theme.com/download-plugins/ (https://www.8theme.com/faq/ – How to update plugins included in theme?).
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate the theme and skip Setup Wizard.

    Also, from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.

    Regards

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