Unable to show multiple image to a variable imgae

This topic has 10 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Luca Rossi

  • Avatar: Honey Mohaniya
    Honey Mohaniya
    Participant
    July 8, 2024 at 08:08

    How i can show multiple imgage of variable product on changing attribute

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2024 at 09:34

    Hello Honey Mohaniya,

    We hope this message finds you well. We would like to kindly request that you navigate to the Theme Options, search for the “Variation Gallery,” and activate this feature. Once activated, please proceed to edit the products, and you will notice that the gallery is now available for variations.

    Thank you for your attention to this matter. Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: Honey Mohaniya
    Honey Mohaniya
    Participant
    July 8, 2024 at 10:38

    unable to find the gallery for variations
    could you provide me some screenshort that help me to find gallary

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2024 at 10:55

    Hello Honey Mohaniya,

    https://prnt.sc/iPbmBvLbk_Ec

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Honey Mohaniya
    Honey Mohaniya
    Participant
    July 8, 2024 at 11:04

    i am able to navigate the Variation Gallery option
    but not able to find the option to upload multiple photo of variable product

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2024 at 11:21

    Hello Honey Mohaniya,

    We appreciate your prompt response.

    Here is an example for you – https://prnt.sc/aV6-lS2YFbAc

    Could you please provide temporary wp-admin access? Then we will be able to check your settings.

    Best Regards,
    8Theme’s Team

    Avatar: Honey Mohaniya
    Honey Mohaniya
    Participant
    July 8, 2024 at 11:36

    this type of interface is not show in my account

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2024 at 12:01

    Hello Honey Mohaniya,

    We have noticed that the product editing interface on your website significantly differs from the default configuration. Could you please confirm whether this is a result of a WordPress extension or another modification you have implemented?

    We kindly request that you revert to the default interface, for example: https://woocommerce.com/document/variable-product/

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Honey Mohaniya
    Honey Mohaniya
    Participant
    July 8, 2024 at 12:06

    this interface is came by default
    i have not made any change
    could you fix this as i dont have idea to fix it

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 09:32

    Dear Honey Mohaniya,

    We hope this message finds you well. We have noticed that you have successfully uploaded multiple images to your variation products at the following URLs:

    https://prnt.sc/72eYeJEp9R0N
    https://prnt.sc/m5QaIbvdpefP

    Could you kindly confirm the completion of this task at your earliest convenience?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

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