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Unable to sort products order on Homepage

This topic has 5 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: jo
    jo
    Participant
    March 15, 2021 at 10:52

    Sorting products order

    Please, contact administrator
    for this information.
    #279331 Copied Theme version: 3.0.2 WooCommerce version: 4.6.1
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2021 at 11:01

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    #279334 Copied
    Avatar: jo
    jo
    Participant
    March 15, 2021 at 11:47

    Wp login

    Please contact administrator
    for this information.
    #279349 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 16, 2021 at 16:01

    Hello,

    1) Appereance>Customize>Woocommerce (Shop)>Products Catologue>default sorting works for the shop page, it was missing, so https://gyazo.com/c71fa97955ec3993c840165b3bef08c0 So, I installed it. This sorting works.

    2) Elementor displays that order is available on frontend only https://prnt.sc/10nbla8
    I checked the order with the default WooCommerce theme – https://prnt.sc/10nbqrc and with our theme – https://prnt.sc/10nbrhn and don’t see the difference, so everything works according to Elementor settings. So, if you want to get another result then contact Elementor plugin support.

    Regards

    #279596 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 16, 2021 at 16:09

    P.S. I have updated the theme to the latest version. So, clear the CDN cache to apply the update.

    Regards

    #279597 Copied
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