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Unable to translate - by ziga32 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

ziga32

Participant

September 19, 2017 at 23:45

hello. I have 2 words on my site that I’m unable to translate. SHIPPING and FLAT RATE in checkout. the site is provirtus.si

Please, contact administrator
for this information.

#172921 Copied Theme version: 3.12 WooCommerce version: 3.0.4

1 Answer

Rose Tyler

Support staff

September 20, 2017 at 13:28

Hello,

The same situation you may see with default theme – Storefront, this means that problem doesn’t relate to our theme. Very likely you face such translation issue because of old woocommerce plugin version, so I would recommend you update xstore to the last version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and update all required plugins https://www.8theme.com/download-plugins/
and then synchronize translation files. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards

#173005 Copied
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