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Unable to update latest version of X Store

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

Rini

Participant

July 11, 2021 at 05:14

I was trying to update latest theme however this message pop up

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Please, contact administrator
for this information.

#293754 Copied Theme version: 7.2.9

1 Answer

Olga Barlow

Support staff

July 12, 2021 at 14:25

Hello,

This issue appears if you try to update theme on other domain where it was activated (as a rule after migration from dev to production or after using nulled theme).

Try to deactivate and activate theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09
You may try to update theme after that and you should not face any issue.

Regards

#293805 Copied
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