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Unable to update plugins - by melissa3764

This topic has 2 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

  • Avatar: melissa3764
    melissa3764
    Participant
    August 24, 2016 at 05:11

    Hello,

    I have notifications that the following plugins need to be updated:

    Master Slider Pro
    Screets Live Chat
    WPBakery Visual Composer
    Ultimate Addons for Visual Composer

    However, when I attempt to do so, I get an error message telling me that the package update is not available. I ensured that I have the most recent theme version installed. At the moment, the live chat function is not working due to this issue, and I need to get it corrected ASAP.

    Please, contact administrator
    for this information.
    #137560 Copied Theme version: 2.9.1 WooCommerce version: 4.6
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2016 at 08:07

    Hello,

    You can download required plugins with the latest versions here https://www.8theme.com/download-plugins/
    Then update your plugins via FTP.

    Best regards,
    Jack Richardson.

    #137587 Copied

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