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Unable to update to version 5.4.0 and translation issue

This topic has 4 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

Tiavina

Participant

August 31, 2024 at 11:57

Hello there,

I am contacting you because I have some issues on my Xstore marketplace.

First, I updated the theme and I have a banner that ask me to update also the Core plugin to version 5.4.0. I followed all the steps on the tutorial but there’s any new update available. I send you attached the screenshot about it.

Then, I have also difficulties to translate my website to french. I followed your tutorial that recommend using Loco translate plugin. I use deepl API to complete all the strings but when i clic on synch button, nothing happens. My Xtore theme and plugin are still in english both in back office and on front.

Thanks in advance for your help.
Tiavina

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#412504 Copied Theme version: 9.4.0

3 Answers

Tony Rodriguez

Support staff

August 31, 2024 at 13:38

Hello, @Tiavina,

Thank you so much for purchasing our theme and contacting our support center.

1/ We have installed the Xstore core plugin on your site. Please check again.

2/ To solve the problem, please rename xstore-fr.po and xstore-core-fr.po to xstore-fr_FR.po and xstore-core-fr_FR.po

We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

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Tiavina

Participant

August 31, 2024 at 17:09

Hello Tony,

Thank you for your help. Everything works correctly now.

Kind regards,
Tiavina

#412521 Copied

Andrew Mitchell

Support staff

August 31, 2024 at 17:10

Dear Tiavina,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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Tagged: fix wordpress translation issue, translation issues wordpress, troubleshooting woocommerce updates, woocommerce 5.4.0 problems, woocommerce version 5.4.0, wordpress update issue, wordpress woocommerce templates
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Unable to update to version 5.4.0 and translation issue

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