Unable to use Live Paste from XStore, also Layout Question

Hello Mankanwar,

1/ Thank you for reaching out to us. We understand that you are experiencing an issue with the “Live Paste” feature.

We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-YoUtoxQ998 . Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

2/ Please change the size of the browser window or zoom – https://prnt.sc/bJW0jumajXu2

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello Mankanwar,

By default, there is no such option.
Could you describe the desired result in more detail?

Best Regards,
8Theme’s Team

Hi @Mankanwar,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-product-grid-image {
    max-height: 200px;
}

https://prnt.sc/pl3NpJLNBSG5

Best Regards,
8Theme’s Team

Hi @Mankanwar,

Thank you for reaching out to us with your query.

Please provide temporary wp-admin.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Dear @Mankanwar,

We hope this message finds you well.

We would like to provide you with some information on how the Product Filter element functions. Upon clicking the apply button, the system will redirect you to the shop page, where it will display all the available products that match your selected filter criteria. For your reference, we have attached an example site for you to review.

Regarding the auction plugin, please be advised that any issues related to third-party plugins should be directed to the respective plugin’s author. These issues are beyond the scope of our standard support services.

Thank you for your understanding.

Best Regards,
The 8Theme Team

Hi @Mankanwar,

I fixed the above issue. But in the same product builder element, I want to have a landscape image and added custom CSS provided by you. However, on hover the picture changes its size and looks weird. Please let me now how to fix this? See attached pics.

We couldn’t see the issue. This is how it looks on our end: https://www.awesomescreenshot.com/video/29742936?key=4f0f200c9aa43bf9e12a1a8deed0395c

Also, how can we edit the black hover menu with the 3 buttons? I would like to add corner radius and change padding.

The padding you can change under Edit Mobile Menu > Off Canvas/Dropdown: https://tinyurl.com/2c6e9zub

And here is the custom CSS for border-radius:

.elementor-widget-theme-etheme_mobile_menu .etheme-elementor-off-canvas__main {
    border-radius: 25px;
}

Best Regards,
The 8Theme Team

Hi @Mankanwar,

That is the incorrect page. Please visit the link provided below.
We are using the Product Builder widget, and it does not show image properly on hover.

Please add this custom CSS:

body .etheme-product-grid-image img {
    width: 100%;
    height: auto;
}

Thank you for custom CSS and border radius, however it does not work. I want to change the Black Menu (with 3 options) that appears on hover, on the link given above.

Please provide a screenshot what you want to achieve.

Thank you!

Dear Mankanwar,

We hope this message finds you well. We regret to inform you that the screenshot you recently forwarded did not come through successfully. To assist you more effectively, could you kindly resend it at your earliest convenience?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hi @Mankanwar,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

/* price bid */
.woocommerce .quantity #uwa_bid_value.qty {
    background-color: transparent;
    border: 1px solid #0d3b66;
}
/* bid button */
form#uwa_auction_form button#placebidbutton {
    background-color: #0d3b66;
}

/* buy now button */
form.buy-now.cart button.et-single-buy-now {
    background-color: #0d3b66 !important;
}

Hope it helps!

Dear Mankanwar,

We hope this message finds you well. I would like to inform you that the bid form is automatically generated by a third-party plugin, which unfortunately means we do not have control over its location. However, we can assist you in styling it by applying custom CSS.

For guidance on how to identify the correct CSS class of elements, please refer to the following tutorial: [Grabbing CSS Selectors from Your Browser](https://support.helpdocs.io/article/eh3pzxNwYf-grabbing-css-selectors-from-your-browser#:~:text=want%20to%20target%3F-,Simply%20right%20click%20and%20click%20Inspect%20Element.,CSS%20selectors%20for%20that%20element.)

Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear Mankanwar,

We recommend creating a new container that incorporates the logo, search function, and mobile element. This container should be configured to display exclusively on mobile devices.

For your reference, please view the layout here: [https://prnt.sc/2pBd9JUO0TKp](https://prnt.sc/2pBd9JUO0TKp)

Best regards,
The 8Theme Team

Dear Mankanwar,

We hope this message finds you well. I would like to provide you with guidance on managing your posts page and permalink settings effectively.

1. **Editing with Elementor**: If your posts page is currently set as a blog page, it will not be editable using Elementor. To proceed with editing using Elementor, please first navigate to **Settings > Reading** and remove the current setting. You can refer to this screenshot for guidance: [https://prnt.sc/32tz_WYDje0N](https://prnt.sc/32tz_WYDje0N). Once this adjustment is made, you should be able to edit the page with Elementor and subsequently add the posts element as needed.

2. **Updating Permalink Settings**: To include ‘posts’ in your post permalinks, please go to **Settings > Permalink > Custom Structure** and insert the following structure: /posts/%postname%/. For your reference, here is a screenshot that outlines these steps: [https://prnt.sc/JqJsDHQit_Bd](https://prnt.sc/JqJsDHQit_Bd).

Should you require any further assistance or have additional questions, please do not hesitate to contact us. We are here to help.

Best Regards,

The 8Theme Team

Hi @Mankanwar,

This is how it looks on our end: https://prnt.sc/m4p4ceoMMFyo

Did you sort it out?

Best Regards,
The 8Theme Team.

Hi @Mankanwar,

Yes, I tried to fix it by giving the right column CSS max-height: 299px, but it looks different on your screen because it is a larger screen. Is there a way for me to define this maximum height that can adapt to all screen sizes?

The best way is set the max-height for the right column then add a scrollbar also:

https://prnt.sc/-GYgYiQbH1PF

    max-height: 622px;
    overflow-y: scroll;

Also, please let me know how I can add a table like feature, as shown in the screenshot.

This plugin can help to achieve that: https://wordpress.org/plugins/tablepress/

One more thing, I am using the sticky feature to keep product name and short description visible at all times, but if you scroll down on the page and click on the Header’s hamburger menu, the sticky section is above the hamburger menu, which should not be the case. How can I fix this? Screenshots attached. Hope the issue is clear.

Please set the z-index of that sticky section to 1: https://prnt.sc/_KaNjnzTOFW5

Best Regards,
The 8Theme Team.