Unable to use xstore live pasteal function

This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Allen
    Allen
    Participant
    February 29, 2024 at 07:31

    The operation flow is shown in the attached diagram

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2024 at 08:04

    Hello, Allen,

    Thank you for reaching out to us with your concern regarding the Live Paste feature.

    We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

    In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-bYg5a1Z83A Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

    Furthermore, we invite you to inform us of any additional elements you require. Upon receiving your request, we will promptly supply the corresponding files on an individual basis.

    We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

    Best Regards,
    8Theme’s Team

    Avatar: Allen
    Allen
    Participant
    February 29, 2024 at 10:39

    Private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2024 at 13:21

    Hello, Allen,

    It appears that there may have been a conflation of several topics into one. We previously requested access information here – https://www.8theme.com/topic/new-slide-page-download-template-not-working/#post-385234

    Best Regards,
    8Theme’s Team

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