Return to previous page

Unable to view demo site in website after import

This topic has 4 replies, 3 voices, and was last updated 19 hours, 6 minutes ago ago by Andrew Mitchell

  • Avatar: vickykunder@gmail.com
    vickykunder@gmail.com
    Participant
    January 6, 2025 at 12:34

    Unable to view demo site in website after import

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #429618 Copied Theme version: 9.4.6
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 6, 2025 at 12:53

    Hello, @vickykunder@gmail.com,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
    https://ibb.co/tZwzJSv

    We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

    Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    3/ Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.

    Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best regards,
    The 8Theme Team.

    #429621 Copied
    Avatar: vickykunder@gmail.com
    vickykunder@gmail.com
    Participant
    January 6, 2025 at 14:26

    It’s fixed thankyou but header is not getting built for all demo sites. I checked all sites

    #429643 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 7, 2025 at 03:20

    Dear vickykunder@gmail.com,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #429699 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Unable to view demo site in website after import’' has been successfully resolved, and the topic is now closed for further responses

Helpful Topics

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Church – WordPress Theme
lazy-placeholder
Shoes Store – WordPress WooCommerce Theme
lazy-placeholder
Cleaning – WordPress WooCommerce Theme
lazy-placeholder
Corporate – WordPress WooCommerce Theme
lazy-placeholder
Marseille 03 – WordPress WooCommerce Theme
lazy-placeholder
Baby Shop – WordPress WooCommerce Theme
lazy-placeholder
Industrial Power Tools Store – WordPress WooCommerce Theme
lazy-placeholder
Lawyer – WordPress WooCommerce Theme
lazy-placeholder
Minimal Fashion 03 Store – WordPress WooCommerce Theme
lazy-placeholder
Yoga Accessories – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.