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Unbale to import DEMO templates and no errors

This topic has 8 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

suvyshop

Participant

October 2, 2024 at 05:20

I am trying to import DEMO templates but as I clicked on IMPORT the screen goes little dim but not imported so far.

Please, contact administrator
for this information.

#416677 Copied Theme version: 9.4.2

7 Answers

suvyshop

Participant

October 2, 2024 at 05:41

Please expedite

Please contact administrator
for this information.

#416681 Copied

Rose Tyler

Support staff

October 2, 2024 at 07:01

Hello, Suvyshop,

Thank you for reaching out and for choosing XStore for your needs.

To facilitate a smooth demo content import, we kindly request that you disable all third-party plugins initially. Additionally, please provide temporary wp-admin access and specify the desired demo version you wish to import. Once we have this information, we will proceed to verify how the import functions on your site.

We would like to assure you that we have not encountered any import issues on our test sites.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#416682 Copied

suvyshop

Participant

October 2, 2024 at 11:47

Please do the needful

Please contact administrator
for this information.

#416731 Copied

Rose Tyler

Support staff

October 2, 2024 at 12:14

Hello, Suvyshop,

We appreciate your prompt response.

Demo content imported – https://prnt.sc/I2bYuJjn3LXa Please check.

Best regards,
The 8Theme Team

#416736 Copied

suvyshop

Participant

October 2, 2024 at 14:12

Thanks

Please contact administrator
for this information.

#416753 Copied

Rose Tyler

Support staff

October 2, 2024 at 14:27

Hello, Suvyshop,

We’ve disabled 3rd-party plugins and then imported demo content.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

Best regards,
The 8Theme Team

#416757 Copied

Andrew Mitchell

Support staff

October 2, 2024 at 14:29

Dear suvyshop,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#416760 Copied
Tagged: fixing wordpress import errors, importing demo templates error, resolving woocommerce import problems, troubleshooting woocommerce themes, woocommerce templates import guide, wordpress demo templates issues, wordpress woocommerce themes
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Unbale to import DEMO templates and no errors

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