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Uncaught Error: Call to a member function get_attributes() on bool

This topic has 3 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

kristofair8306

Participant

January 12, 2024 at 12:16

Message d’erreur : Uncaught Error: Call to a member function get_attributes() on bool in /home

In /wp-content/themes/xstore/framework/woo.php:4621

Please, contact administrator
for this information.

#379695 Copied Theme version: 9.2.5 WooCommerce version: 8.3.1

2 Answers

Tony Rodriguez

Support staff

January 12, 2024 at 12:21

Hello, @kristofair8306,

Thank you for using our theme and for contacting us.

1/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:
Page URL in which the issue appear:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#379698 Copied

Rose Tyler

Support staff

January 12, 2024 at 12:22

Hello, Kristofair8306,

We kindly request that you provide us with temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#379699 Copied
Tagged: call to a member function troubleshooting, fixing woocommerce bool error, troubleshoot woocommerce attributes error, woocommerce get_attributes() error solution, wordpress theme error resolution, wordpress uncaught error guidance, wordpress woocommerce themes error fix
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