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Uncaught ReferenceError: etTheme is not defined

This topic has 10 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

chrisoneal

Participant

July 26, 2021 at 16:44

I am getting several of these errors after the latest update. They remained when i switched from my child theme to the parent XStore theme. I’m also not seeing the sidebar widgets on FireFox. Can you help me resolve this?

Please, contact administrator
for this information.

#296120 Copied Theme version: 8.0.2

9 Answers

Olga Barlow

Support staff

July 26, 2021 at 22:09

Hello,

Probably you made some changes in the child theme that cause the error. Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#296180 Copied

chrisoneal

Participant

July 26, 2021 at 22:21

As i said, and showed in the screenshots, the errors remain when i switched the site to use the parent Xstore theme.

Please contact administrator
for this information.

#296183 Copied

Olga Barlow

Support staff

July 27, 2021 at 14:34

Hello,

I see that you use CDN https://prnt.sc/1gmm11y Did you clear CDN cache? Log in to your CDN account to allow us to clear the cache https://www.modern-kicks.com/wp-admin/options-general.php?page=cloudflare#/login

Regards

#296312 Copied

chrisoneal

Participant

July 27, 2021 at 16:12

I’m not sure where you are seeing that but this website doesn’t have an account with CloudFlare.

Maybe SG Cache is using CloudFlare? You can clear that cache via the link at the top menu bar.

#296344 Copied

Olga Barlow

Support staff

July 27, 2021 at 17:57

Hello,

I have a browser tool that displays that you use CDN https://prnt.sc/1gorekg
Anyway, I’m absolutely sure that you have some kind of additional CDN or server cache because even if I switch to the parent theme I see that child theme is in use while checking your site in incognito window https://gyazo.com/f5c64c8212f55a0874f4f11e88fcfc91

That’s why you don’t have problem with the site while you are logged in (because it’s uncached version) and you have the issue because incognito displays a cached versions with out of date files or something.

So, ask your hosting provider is they have any additional cache tools for your site.

Regards

#296380 Copied

chrisoneal

Participant

July 27, 2021 at 18:36

I am seeing errors across browsers and from remote locations, both logged in and out of WP.

There was caching enabled through sucuri which I have just disabled. Any host caching is controlled through the SG Cache plugin.

#296384 Copied

Olga Barlow

Support staff

July 28, 2021 at 17:19

Hello,

Ok. So, as I can see it works ok now not matter if you are logged in or logged out.

Regards

#296583 Copied

chrisoneal

Participant

July 28, 2021 at 18:14

Yup, no more errors here either.

Did you change anything? Any idea where the errors came from or how they were resolved?

#296591 Copied

Olga Barlow

Support staff

July 29, 2021 at 12:42

Hello,

Only some kind of server cache. Once cache was cleared everything works ok.

Regards

#296723 Copied
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