Return to previous page

Uncaught TypeError: Following Theme Update

This topic has 7 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

fluent

Participant

September 27, 2018 at 12:49

(index):182 Uncaught TypeError: jQuery(…).niceScroll is not a function
at HTMLDocument.<anonymous> ((index):182)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)

Hello.
Sorry to bother you, We seem to be getting the above errors following updating the theme to the latest version. I’ve tried the child also and it’s getting the same results.

Is there something I can do here to fix this ?
Thanks
Pete

Please, contact administrator
for this information.

#200056 Copied Theme version: 3.8 WooCommerce version: 3.4.5

6 Answers

Rose Tyler

Support staff

September 27, 2018 at 12:56

Hello,

What PHP version do you use?
Please provide us with temporary wp-admin and FTP access.

Regards

#200060 Copied

fluent

Participant

September 27, 2018 at 12:59

PHP version: 5.6.36-1+wpengine16 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version

I can request to update to the latest PHP if this is the cause.
Thanks

Please, contact administrator
for this information.

#200061 Copied

fluent

Participant

September 27, 2018 at 13:03

sftp below
thanks

Please, contact administrator
for this information.

#200062 Copied

Rose Tyler

Support staff

September 27, 2018 at 14:22

Please check now.
We’ve renamed these files in theme folder https://prnt.sc/kze6rb you can delete them

Regards

#200065 Copied

fluent

Participant

September 27, 2018 at 14:39

Aye. 🙂 That seems to be working perfectly now.
Many thanks for your time and help with this issue.
Warm Regards
Peter

#200067 Copied

Rose Tyler

Support staff

September 27, 2018 at 14:49

You’re welcome!
Would you mind to rate our product: https://themeforest.net/downloads
That would be much appreciated 🙂

Regards

#200069 Copied
Viewing 7 results - 1 through 7 (of 7 total)