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Understand your comments about load time

This topic has 4 replies, 2 voices, and was last updated 1 hours, 44 minutes ago ago by Derek0310

Derek0310

Participant

January 29, 2025 at 16:15

Understood and tried everything you said. I have now enclosed a video of the problem!

how do I remove these slow loading widget areas from the screen as its clear they are the problem and are not functioning properly.

Secondly its clear from my monitor software there are some problems around the language scripts picture attached.

Thanks Derek

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3 Answers

Derek0310

Participant

January 29, 2025 at 16:17

here is the missing video

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Jack Richardson

Support staff

January 30, 2025 at 16:48

Dear @Derek0310,

Thank you for reaching out to us.

The loading issues you are experiencing with certain widgets are related to the XStore Ajaxify option being activated for some of them. To resolve this, kindly edit your page, select the affected widget, navigate to the Advanced tab, and toggle the XStore Ajaxify option to the inactive state. You may apply the same solution to other widgets experiencing similar issues and then verify the results.

Regarding your second question about plugins installed on your website, we recommend checking the Component Table section within the Query Monitor tool. This will help you identify the specific component causing the issue.

Should you require further assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team

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Derek0310

Participant

January 30, 2025 at 18:35

Thanks Jack but Ajjax was not in operation so I decided to remove the widgets that were taking too long now the website is taking twice as long to load.

any suiggestions as to how to cure this problem?

Cheers
Derek

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