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Unmodifiable container sizes (Responsive mode)

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

QaQako

Participant

October 14, 2024 at 23:28

Hi I need your help
i cant modify my container sizes when trying to edit for a responsive mode (Tablet and Mobile Portrait) it only works for desktop (Look VIDEO attached)

Thanks in Advance

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#418680 Copied Theme version: 9.4.1

3 Answers

Tony Rodriguez

Support staff

October 15, 2024 at 08:13

Hello, @QaQako,

Thank you for contacting us and for using XStore.

1/ To ensure optimal performance and security, we kindly request that you update your XStore parent theme to the latest version (9.4.2) and XStore core plugin (5.4.2). This update is crucial for maintaining compatibility between the theme and the core plugin, and to prevent any potential issues.

For detailed instructions on how to update your theme, please refer to our comprehensive theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

https://xstore.8theme.com/update-history/

Afterward, Please clear your browser cache and check again.

2/ Please follow the official documentation of the Elementor plugin here: https://elementor.com/help/set-flexbox-container-size-behavior/

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#418712 Copied

QaQako

Participant

October 15, 2024 at 12:04

i couldnt fix the problem
ive attached a video with every setting i have on

ty for your time

Files is visible for topic creator and
support staff only.

#418746 Copied

Tony Rodriguez

Support staff

October 15, 2024 at 12:57

Hello, @QaQako,

Thank you for your response.

To assist you with your issue, we have recorded a video demonstration on our test site. Please take a moment to watch the video and follow the steps outlined. You can find the video link in the private content area.

We would also like to clarify that the container width settings apply to both desktop and mobile devices, but not specifically to laptops. To adjust the container width for laptops, you may need to modify the margin and padding settings according to your preferences. Alternatively, You can contact Elementor support through the following link:
[Elementor Support] (https://wordpress.org/support/plugin/elementor/)

Thank you for your understanding.

We hope this information is helpful. Should you have any further questions, please don’t hesitate to contact us.

Best regards,
The 8Theme Team

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