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Unsaved updates in Header - by VENTDECOM

This topic has 8 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

VENTDECOM

Participant

October 3, 2021 at 08:52

Hello
Can you help me please ? When I want to change Contacts URLs in header builder, all updates are unsaved…

Please, contact administrator
for this information.

#304332 Copied Theme version: 8.0.7

7 Answers

Rose Tyler

Support staff

October 3, 2021 at 09:13

Hello,

Theme Options > Header builder > Contacts element > delete elements and add them from scratch

Regards

#304336 Copied

VENTDECOM

Participant

October 4, 2021 at 07:34

Hello
Thanks for your reply

Please contact administrator
for this information.

#304380 Copied

Olga Barlow

Support staff

October 4, 2021 at 16:19

Hello,

I don’t see that request quote option is enabled on your site https://prnt.sc/1uritrf

Regards

#304463 Copied

VENTDECOM

Participant

October 12, 2021 at 12:46

Hello Can you watch in private area another problem please ?

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for this information.

#305254 Copied

Olga Barlow

Support staff

October 12, 2021 at 22:10

Hello,

Go to Theme Options > Header builder > Multiple headers > remove home page header or edit that https://youtu.be/BpeXfzNwkOc

Regards

#305303 Copied

VENTDECOM

Participant

October 13, 2021 at 06:41

Hello, Thanks for your reply, I have find but can you see in private content please

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for this information.

#305318 Copied

Olga Barlow

Support staff

October 13, 2021 at 10:50

Hello,

Do you use cache plugin? Probably it caches desktop version for the mobile devices. Either enable separate cache for the mobile devices in cache plugin settings or go to Theme Options > General > disable Mobile header optimization option. Clear cache and check after that.

Regards

#305336 Copied
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