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Unwanted widget in ecommerce footer section

This topic has 4 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

Asil Kuyumculuk

Participant

February 22, 2022 at 10:11

Hello,

We’re trying to delete a prebuilt widget in ecommerce footer area. After we deleted the widget it appears again and again. We tried both panels (classic wordpress panel and xstore customize panel)

Actually we really want to get rid of that widget because we don’t need it. We’re planning to customize our own footer area.

If you help us, we’re really appreciate.

Thanks and have a nice day

Please, contact administrator
for this information.

#318097 Copied Theme version: 8.1 WooCommerce version: Version 6.2.0

3 Answers

Olga Barlow

Support staff

February 23, 2022 at 00:15

Hello,

ecommerce_footer is not our theme widget area because it exists even with the default theme https://gyazo.com/a291a0b262052410a35b8f34a78cbfe8

So, check the third-party plugins that you use and contact WordPress support to get help with that area.

Regards

#318175 Copied

Asil Kuyumculuk

Participant

February 27, 2022 at 06:19

Hello,

i took a screen record for you. i’ve already wrote my service provider too. but why i cant delete this widget from xstore panel. maybe you can help for this. thanks a lot.

Please contact administrator
for this information.

#318527 Copied

Rose Tyler

Support staff

February 27, 2022 at 08:06

Hello,

As was mentioned by Olga, this situation is independent of our theme, so we can’t help, unfortunately.

Regards

#318530 Copied
Tagged: best selling, ecommerce, footer, themes, unwanted, widgets, woocommerce
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