Return to previous page

Update Failed - by Shadow7 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

Shadow7

Participant

January 28, 2021 at 21:36

Update failed, with error

“An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

#270944 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

1 Answer

Rose Tyler

Support staff

January 29, 2021 at 08:27

Hello,

Thanks for contacting us.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

Regards

#270980 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Cleaning – WordPress WooCommerce Theme

lazy-placeholder

Sport Store – WordPress WooCommerce Theme

lazy-placeholder

Electronic Mega Market – WordPress WooCommerce Theme

lazy-placeholder

Boxed Store – WooCommerce Theme

lazy-placeholder

Landing Watch – WordPress WooCommerce Theme

lazy-placeholder

Car Parts Store – WordPress WooCommerce Theme

lazy-placeholder

Cocktails Store – WordPress WooCommerce Theme

lazy-placeholder

Designers – WordPress WooCommerce Theme

lazy-placeholder

Language Courses – WordPress WooCommerce Theme

lazy-placeholder

Lawyer – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.