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Update from 2.9.2 version to 3.03 - by MammaBea

This topic has 10 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

MammaBea

Participant

October 31, 2016 at 01:03

Hi, I recently tried to update my legenda template on http://www.lagendadimammabea.com/. I followed the instructions for the update via FTP but, at the end of the update process, all the posts disappeared from the homepage (I’m using the TIMELINE layout) and were substituted by the message “LOAD MORE POST”.
So at the moment I have to use the old 2.9.2 version. Is there any way to solve this problem?

#144412 Copied Theme version: 3.0.3

9 Answers

Jack Richardson

Support staff

October 31, 2016 at 08:59

Hello,

When you updated the theme go to Theme Options > Blog Layout > Excerpt length (words) and set the number of words you want to display.

Best regards,
Jack Richardson.

#144433 Copied

MammaBea

Participant

November 1, 2016 at 15:06

Hi Jack, I followed your instructions, I set the Excerpt length to 200 but the post didn’t appear on the homepage anyway, I always got only the box with the message LOAD MORE POST.

I noticed that every time I tried to update the theme my posts just appeared for a second and then disappeared again.

#144638 Copied Theme version: 3.0.3

Jack Richardson

Support staff

November 1, 2016 at 15:27

Hello,

As I see posts are shown on home page http://storage1.static.itmages.com/i/16/1101/h_1478010471_3312847_6ed1cbdcab.jpeg

Please clarify how to replicate the issue.
Also provide WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

#144646 Copied

MammaBea

Participant

November 1, 2016 at 15:41

Correct Jack, the post are shown because I reinstalled version 2.9.2, always via FTP.

After receiving your first answer I tried the update following your instructions, but after the unsuccessful result I get back to 2.9.2

I can try to reinstall version 3.0.3 if you want.

Please, contact administrator
for this information.

#144648 Copied Theme version: 2.9.2

Eva Kemp

Support staff

November 1, 2016 at 18:20

Hello,

May we install version 3.0.3 for you?
Please provide FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#144664 Copied

MammaBea

Participant

November 1, 2016 at 19:09

It’s ok for me. I’ve already made a backup of 2.9.2 version with the modified css, and also a database backup.

You can find the FTP credentials in PRIVATE CONTENT.

Please, contact administrator
for this information.

#144667 Copied Theme version: 3.0.3

Eva Kemp

Support staff

November 1, 2016 at 21:05

Hello,

I’ve updated the theme and set Excerpt length (words) in Theme Options. Clear browser cache and check front page now.

Regards,
Eva Kemp.

#144669 Copied

MammaBea

Participant

November 1, 2016 at 23:00

Everything works fine.

Thank you

Regards

#144674 Copied Theme version: 3.0.3

Eva Kemp

Support staff

November 2, 2016 at 08:52

Hello,

You’re welcome.

Regards,
Eva Kemp.

#144686 Copied
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