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Update from a very old version - by SoulMan77

This topic has 5 replies, 3 voices, and was last updated 4 years, 4 months ago ago by SoulMan77

  • Avatar: SoulMan77
    SoulMan77
    Participant
    June 20, 2020 at 14:16

    Hi,
    as I wrote here:
    https://themeforest.net/comments/24578599
    I want to update to latest version of your theme a very old version.

    I created a dev version and tried to update following your docs, but something went wrong and I lost all my theme options.

    Please could you make the update of the theme and all premium plugins?

    Regards

    Please, contact administrator
    for this information.
    #241521 Copied Theme version: 2.5.2
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2020 at 15:34

    Hello,

    Sorry for the delay in answering.
    We will be able to start the update on Thursday. Please wait and do not change access.

    Regards

    #241682 Copied
    Avatar: SoulMan77
    SoulMan77
    Participant
    June 22, 2020 at 15:38

    I Rose,
    thank you for your answer. I’ll wait for update.

    Regards

    #241683 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 25, 2020 at 15:33

    Hello,

    I have updated your site. Check, please.

    Regards

    #242119 Copied
    Avatar: SoulMan77
    SoulMan77
    Participant
    June 26, 2020 at 07:51

    Thanks Olga,
    seems it’s all ok.
    Thank you for your great support.

    #242225 Copied
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