Update from XStore Version: 7.2.4 to version 7.2.4.1

This topic has 9 replies, 3 voices, and was last updated 4 years ago ago by Magda Guide

  • Avatar: Magda_Guide
    Magda Guide
    Participant
    February 1, 2021 at 16:13

    Hello Dear
    Update from XStore Version: 7.2.4 to version 7.2.4.1 no work I get an error message ,
    https://prnt.sc/xza8an

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2021 at 16:15

    Hello,

    Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update the theme
    OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

    Regards

    Avatar: Magda_Guide
    Magda Guide
    Participant
    February 1, 2021 at 16:21

    I would be grateful if you did

    Please contact administrator
    for this information.
    Avatar: Magda_Guide
    Magda Guide
    Participant
    February 1, 2021 at 19:03

    Hello, it did not work, on the contrary, the site was destroyed

    Avatar: JFOC
    JFOC
    Participant
    February 1, 2021 at 19:18

    please write any credentials using ‘Private content area’ so other wont see

    Avatar: Magda_Guide
    Magda Guide
    Participant
    February 1, 2021 at 19:27

    I did not notice thank you for the alert
    Site corruption has been fixed and the update issue has not been fixed

    Avatar: Magda_Guide
    Magda Guide
    Participant
    February 1, 2021 at 19:33

    This is the new code

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 1, 2021 at 20:12

    I’ve edited the previous message and hide credentials into the Private content area.
    The theme is updated. Please check.

    Regards

    Avatar: Magda_Guide
    Magda Guide
    Participant
    February 1, 2021 at 22:39

    Thank you for your service

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Update from XStore Version: 7.2.4 to version 7.2.4.1’' has been successfully resolved, and the topic is now closed for further responses

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