Return to previous page

Update generating black screen - by stp33

This topic has 6 replies, 2 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

stp33

Participant

June 9, 2015 at 01:18

Hello,

I have an error on one of my product pages in the tab area: Warning: call_user_func() expects parameter 1 to be a valid callback, no array or string given in /home/content/p3pnexwpnas09_data01/40/2621940/html/wp-content/plugins/woocommerce/templates/single-product/tabs/tabs.php on line 28

The error is on about half of the product pages in the short description area.

Could this be causing an error in the upgrade? Every time I try to upgrade I have a problem with the blank screen.

Thank you

Please, contact administrator
for this information.

#68706 Copied

5 Answers

Eva Kemp

Support staff

June 9, 2015 at 08:58

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#68744 Copied

stp33

Participant

June 9, 2015 at 19:01

Hi Eva,

Please see below Thank you

Please, contact administrator
for this information.

#68915 Copied

Eva Kemp

Support staff

June 9, 2015 at 20:36

Hello,

I’ve reuploaded the theme and activated Classico parent theme.
There are no errors. Please check your site.
Also if you want to use child theme you need copy only the files you want to modify and not all files from the parent theme.

Regards,
Eva Kemp.

#68930 Copied

stp33

Participant

June 9, 2015 at 22:13

Hi Eva,

Yes theme version is up to date and I recreated my child theme. Child theme is now active theme. Thank you for that.

1. I thought the theme update would correct my products page issue. There are gaps in some areas of the page where product pictures are missing for some reason. Please see half way down the page where some pictures are missing and products appear out of order: http://shopmantels.com/marble-fireplace-mantel-surrounds/. The update did not correct the issue.

I would like for the products page to limit to no more than 20 products per page and then create a next page menu at the top of the page for navigation. When I put a limit of 20 products per page and 4 in a row in the grid view, the layout does not change.

2. Also how do I make all of the pictures on the product page the same size? Does it have to be uploaded in the same size or can it be adjusted?

3. theme background color used to be white behind content so it looked framed but now it is gone. I would like for the main content to have a white background and I cannot seem to get it right in the styling settings.

#68940 Copied

Eva Kemp

Support staff

June 10, 2015 at 13:38

Hello,

1. Try to use [8Theme]Products element in Visual Composer editor instead of WooProducts or you can try to use Post Grid element and select “Product” in “Data source” field and configure settings to have pagination for products.

Also as I see you didn’t check all products for mistypes in the description in text editor, because I found products that had unclosed <p> tags (products “Tudor Travertine Fireplace Surround”, “Antique Victorian Marble Mantel”, “Italian Column Ancient Style Fireplace”). I’ve edited them. Please check all your products attentively. Also disable cache for the site and clear it via FTP.

2. Add this code in style.css of your child theme:
.attachment-shop_catalog .wp-post-image {height: 200px !important;}

3. You can background color in 8Theme Options > Styling > Content > Container Background Color.

Regards,
Eva Kemp.

#69043 Copied
Viewing 6 results - 1 through 6 (of 6 total)